Privacy Policy
We are Steph Clarke Pty Ltd ABN 18 634 240 387 trading as 28 Thursdays (28 Thursdays, we, or us), and this document is our Privacy Policy.
We are not bound to strictly comply with the Australian Privacy Principles or the Privacy Act, but we think it is important to show you what information we collect, what we will and won’t do with your personal info, as well as how we collect, store, and handle personal info.
You accept this Privacy Policy when you access our Sites
You accept this Privacy Policy by:
● accessing our Sites (including our website www.28thursdays.com, our online content on third-party applications and social media platforms, such as LinkedIn),
● sending us information (such as an email or enquiry form message), or
● buying products and services from us.
Once accepted, the terms in this Privacy Policy apply to your personal information that we hold or collect in future.
For questions or notices, please contact us: steph@stephclarke.com | Policy last updated: October 2022
Collecting and using your information
1. What kind of personal information do we collect?
When we collect personal info, we do so in line with this Privacy Policy. You don’t have to give us your personal info, but if you don’t, we might not be able to provide you our various services or you might not be able to access certain Site features.
Examples We can’t contact you or your team if we don’t have your contact details. We can’t deliver books and workshop materials to you and your team if we don’t know what address to send them to.
Depending on how we interact with you, we might collect some or all the following information:
● Contact: Name, age, email address, date of birth, address, phone number
● Social: Gender, social media platform details, associated accounts like Google and information you give us through them, images of you; your preferences and opinions;
● Device: Device type, IP address, browser type, operating system, location, and network information
● Actions: How you interact with our Site, browser session and geo-location data, search queries and browsing behaviour and search history, details of enquiries you make about our products or services
● Financial: Purchase history, payment method (via third-party payment processor, bank account details
● Content: Contents of communications, stored documents and media,
● Location: Delivery address, electronic signature geo-tag locations, public check in location data
2. Use: Why we collect, hold, use, and disclose your personal info
Depending on how we interact with you, we might use your information for some of the following reasons:
● To communicate with you, to market products and services to you, to tell you important service updates,
● To verify identity or address and delivery information,
● To provide Site functionality,
● To take payment and to give refunds,
● For internal record keeping, invoicing, and billing,
● For analytics, market research and business development, including to operate and improve our Site
● For marketing, to send you promotional information about us and our products and services and information about third parties we think you might be interested in,
● To comply with our legal obligations or to resolve disputes,
● To consider your application to join our team.
Opting out: Changing your preferences
You can opt out of marketing communications at any time by clicking on the link in our communications to unsubscribe.
Storing information
3. Store
How do we store and secure this info?
To help stop unauthorised access or disclosure, we have general physical, electronic and management processes to securely store personal information and protect it from misuse, loss, unauthorised access, modification and disclosure.
Whilst we take measures to safeguard against unauthorised disclosures, we can’t assure you the personal information we collect won’t be disclosed in a way that is inconsistent with this Privacy Policy.
We do not guarantee the security of any information transmitted to or by us over the Internet.
Sharing information
4. Disclose
Who do we disclose your personal information to?
Depending on how we interact with you, we might need to share some (or none!) of your information with the following organisations and people:
Our employees, contractors, and related entities
Our service providers, such as delivery partners, design and marketing partners, IT service providers, data storage, web-hosting and server providers, debt collectors, advisors and payment systems operators
Our existing or potential agents or business partners, sponsors, or promoters of competitions we run
Credit reporting agencies, courts, or authorities if you do not pay for our goods or services
Authorised law enforcement agencies who follow the legally required processes, or in connection with any actual or prospective legal proceedings, or to establish, exercise or defend our legal rights
third parties, including agents or sub-contractors, who help us in providing information, products, services, or direct marketing to you. This may include parties located, or that store data, outside of Australia
third parties to collect and process data, such as Google Analytics or other relevant businesses, including those that store data outside Australia.
5. Disclosure outside Australia
Some suppliers we use to provide you services are located outside Australia. We may disclose your personal information outside Australia.
Overseas third parties might not be governed by the Privacy Act and might not comply with the Australian Privacy Principles. So if those parties breach the Privacy Principles, you aren’t protected by the Privacy Act.
By giving us your personal information, you consent to us disclosing it outside Australia and acknowledge we aren’t required to ensure overseas recipients manage your personal information in line with AU Privacy Law.
Transfers to offshore locations
Offshore locations may include:
Business operation aspect: Australia
Our employees: Australia
Company office (and related companies): Australia
Hosting facilities for our Site: Australia, United States
Store, process or transfer info: Australia, EU, United States
Suppliers and contractors: Australia, United States
Other details
6. 🍪 Cookies: Do we use cookies?
Yes, we may use cookies on our Site from time to time.
Cookies are small text files placed in your computer's browser to store your preferences.
On their own, cookies do not tell us personal information however, they let others like Google and Facebook, push our adverts to appear on your social media and online media as part of our marketing.
If you give us personal info, we may link this to the data stored in the cookie.
7. 🚨 Web beacons: Do we use web beacons?
Yes, we may use web beacons on our Site from time to time.
Web beacons are small pieces of code placed in a web page or email to monitor behaviour of site visitors and email recipients.
We may also use Google Analytics to collect and process data. For more details on how Google uses data when you use third party websites or apps, please search Google’s site.
8. Links to other websites
Our Sites have links to other websites and applications that we don’t control. We cannot and do not protect personal information you share with those other websites. Check those other websites for details of their privacy policies.
9. Changes
We will change this Policy if we change the way we manage your personal information changes or privacy laws change. When we do, we put the updated policy on our Sites and, if possible, we also notify you via email.
10. Complaints and questions
Let us know if you have questions or concerns about how we use your personal information or the way we try to explain how we manage your info.
You are responsible for the accuracy of information you decide to give us.
If the information we hold about you is incomplete, irrelevant, or otherwise incorrect, please let us know so we can fix it.
We know we won’t always get things perfect, so we appreciate your feedback to improve.
For more information on Australian privacy law, visit oaic.gov.au or contact OAIC via enquiries@oaic.gov.au.